Spring fashion
for men is alive with lumberjack checks and dainty floral, masculinity and
femininity vying for top spot, we know who will win. This seasons floral patterns
are reminiscent of the 70’s, and checks, well if you think lumberjack checks
originated in America, sorry to spoil the party but their roots can easily be
traced back to the Scottish tartan.
“You take the
high road and I’ll take the low road and I’ll be in Scotland afore ye, but me and my true love will
never meet again on the bonny, bonny banks of Loch Lomond”
This old
Scottish tune has been around a wee while, but the Kilt and the tartan check
have been around far more than a wee while. Certainly long before any whiskey
toting lumberjack swung an axe through the air Rambo style and sunk it into the
heartwood of an old pine, no sire, “shiver me timbers”
The cat walks
are a blaze with checks and floral. Soon to be conservatively washed down for
the high street stores and, no doubt they’ll all look pretty much the same,
it’s just another name. Certain styles are never far from the fashion cycle,
like tweed, checks, floral, they just go into orbit for a while and then coming
crashing back to earth. Westwood realised the longevity in Tartan. For many
years she has used its patterns and colours wisely, more recently in some great
looking tote alls.
At the end of
the day, retailers large and small, online, or on high street have to give
customers what they want, such is the fete of this industry.
Shifting
slightly:
I read an
article published in England’s number one business fashion weekly “Drapers”,
titled “Exploit your assets to temp shoppers” It’s always been my opinion that
customers are a retailers biggest assets. The article went on to advise; “In
short, retailers should deliver a higher standard of service to get customers’
attention. By doing the basics well, and working in some magic, the brands on
offer will inspire and delight customers and get them spending more” Well
if this topic is open for debate, then why create a mirage? Customers will see
through it pretty quickly. It’s not about working in some magic, that sort of
stuff might work in the circus. Creating an illusion is short term strategy and
just a knee-jerk reaction to a changing market. More focus on the thing that
will generate revenue, rather than dreaming up ways to make more profit out of
customers would be a good strategy. In other words focus on the product, the
style, colour, pattern, texture and most importantly quality. Retailers must
build trust in their customers, sincerity is key to building long term
relationships, within and without.
The article also
advised investing in training staff. All well and good, but you can’t teach
people good attitude if they ain’t got it. You could be investing a lot of time
and money for short term gain.
One of the core
principles of marketing is “determine the needs and wants of your target
audience and then supply accordingly” Listen to your customers, give them what
they want. Focus on getting the product right: The product, the product, the
product. You can have a bunch of well trained staff with poor attitudes and
you’re not much further ahead or different from your competitors.
Take the example
of Singapore Airlines, one of only two services to make a continuous profit for
more than 30 years. They have a bunch of well trained staff with good attitude.
In fact their staff selection process focuses on selecting new staff with good
attitude. The technical training is easy.
If retailers
want to differentiate from the pack, why not treat your customers with respect
rather than “punters”
Late last year
we launched a new unknown brand of silk ties, after much listening to customers
and researching the keywords they were typing into search engines. We tested
our theory by selecting conservative and out of ordinary styles. The out of
ordinary won out because we new customers were looking for something different.
We picked
colours that reflect the hues of any season spring, summer, autumn and winter. Married
them to a pattern that cannot be categorised, it is abstract, but symmetrical,
conservative or non. And then to add depth and interest we selected heavily
textured silk twill.
The experiment
worked from all angles. The Abstract and other floral sold out, prompting us to
order more fabric. The conventional checks and stripes did poorly. We
determined the needs and wants of our customers and supplied accordingly
without any fuss or bother.
We are very
happy with our little experiment and soon will attempt the same with silver cufflinks.
There is a lot
of room to grow and move in men’s fashion accessories, the market as we see it
is very generic and undersupplied, it’s like fruit ripe for picking. And we aim
to make a difference, albeit in a small way, because we are different.
To conclude:
Focus on getting the product right (colour, pattern, texture, quality and price
point) listen to your customers, deliver in accordance with their demands,
supported by right attitude and a consistently good level of service. Focus on
the thing that will generate revenue. And most importantly “begin with the end
in mind” Prepare a strategy that is workable enough to be a constant guide
through good and bad times. Avoid knee jerk reactions. A strategy will act as
your compass. Finally, sincerity is key, no magic, and no smoke screens.
This is just my
opinion, is there a cat amongst the pigeons?
Article Source: http://www.theukarticledirectory.co.uk